hi877 Terms and Conditions
Please read these complete terms and conditions carefully before using our platform. This is a legally binding agreement between you and hi877.
Introduction and Acceptance of Agreement
These terms and conditions ("Terms") apply to the use of the hi877 platform and all services operated under it. By accessing the hi877.cam website, creating an account, or using any service, you confirm that you have fully read, understood, and agreed to these Terms.
If you do not agree with any part of these Terms, please refrain from using our platform. hi877 reserves the right to change or update these Terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated Terms.
Definitions
The following words and terms used in these Terms carry specific meanings:
- "Platform" — The hi877.cam website and all digital services operated under it.
- "User" or "You" — Any person who accesses the hi877 platform, whether registered or not.
- "Account" — A personal hi877 gaming account opened in the user's name.
- "Balance" — The total amount of funds currently held in the account.
- "Bonus" — Any promotional credit or reward granted by hi877.
- "Wagering Requirement" — The amount of bets that must be placed to become eligible to withdraw a bonus.
- "BDT" or "৳" — Bangladeshi Taka.
Eligibility and Registration
3.1 Age Requirement
To register and play on the hi877 platform, you must be at least 21 (twenty-one) years of age. This platform is strictly prohibited for anyone under 21. hi877 may request documents for age verification at any time.
3.2 Single Account
Each individual, household, address, or IP address is permitted to open only one account. If multiple accounts are suspected, hi877 reserves the right to immediately close all related accounts and forfeit their balances.
3.3 Accurate Information
All information provided at registration must be truthful, accurate, and complete. Providing false information will be considered a breach of these Terms and may result in account cancellation. It is the user's responsibility to update their information promptly if anything changes.
3.4 Password Security
The user is solely responsible for keeping their account password confidential. If you become aware of any unauthorized use of your account, you must notify hi877 immediately at [email protected].
Account Management
4.1 Personal Use
The account is for the personal use of the registered individual only. Allowing a third party to use the account, transferring the account, or selling it is strictly prohibited.
4.2 Account Verification
hi877 may conduct a KYC (Know Your Customer) verification process at any time. This process may require submission of a national identity card, passport, or other government-issued ID. Withdrawals may be held until verification is complete.
4.3 Account Inactivity
An account with no activity for 12 (twelve) months or more will be considered "inactive." A maintenance fee may apply to inactive accounts. hi877 will determine the fee amount with advance notice.
Deposits and Withdrawals
5.1 Deposit Rules
The minimum deposit amount on the hi877 platform is ৳200. Accepted deposit methods are: bKash, Nagad, Rocket, and Upay. The same minimum amount applies for each method.
Deposits are generally credited instantly. If there is a delay for any reason, contact us via 24/7 live chat or at [email protected].
5.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals can only be made to a registered payment method.
5.3 Payment Method Security
hi877 only processes withdrawals to the payment method used for the most recent deposit. This is a mandatory rule to prevent money laundering and to ensure the security of your account.
5.4 Suspicious Transactions
hi877 reserves the right to hold any transaction it considers suspicious and to conduct any necessary investigation. Withdrawals from the related account may be temporarily suspended while the investigation is ongoing.
Bonuses and Promotions
6.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 10 times. This means the bonus funds become withdrawable only after bets totaling 10 times the bonus amount have been placed.
6.2 General Bonus Terms
- Each bonus offer may have its own specific terms — it is recommended to read the detailed terms of each offer before participating.
- Once a bonus is accepted, withdrawals may be restricted until the wagering requirement is met.
- Multiple bonuses cannot be used at the same time unless stated otherwise in a specific offer.
- If a bonus is not used within the specified time limit, it will be considered void.
- If hi877 believes that a user is abusing a bonus, hi877 has the right to cancel that bonus.
6.3 VIP Program
hi877 operates a rewards program divided into four VIP tiers: Bronze, Silver, Gold, and Platinum. The weekly cashback rate varies by tier: 0.4% at Bronze, 0.8% at Silver, 1.1% at Gold, and up to 1.5% at Platinum. Changes in VIP tier are determined based on player activity and loyalty. Cashback is added to the account each week and may be subject to its own wagering terms.
6.4 Promotion Changes
hi877 reserves the right to change, suspend, or cancel any promotional offer at any time. Users will be given reasonable notice when the terms of an ongoing offer are changed.
Prohibited Activities
The following activities are strictly prohibited on the hi877 platform:
- Depositing funds from illegal sources or attempting to launder money.
- Exploiting any technical vulnerability or bug in the platform to gain an unfair advantage.
- Using any kind of bot, automated software, or artificial intelligence to play games.
- Abusing bonus offers by using multiple accounts ("bonus hunting").
- Colluding or coordinating with other players to manipulate games.
- Using hi877's brand, logo, or trademarks without authorization.
- Harassing or insulting other players or staff.
- Attempting to breach the platform's security systems.
In the event of any of the above violations, hi877 reserves the right to immediately close the account, forfeit the balance, and take legal action if necessary.
Betting and Gaming Rules
8.1 General Betting Rules
Before placing any bet on hi877, ensure that your account has a sufficient balance. A confirmed bet cannot be cancelled, unless there is a technical error on the platform that causes a problem with bet processing.
8.2 Game Results
All game results are determined by a certified Random Number Generator (RNG). This ensures that the outcome of every game is completely fair and unpredictable. hi877 believes in fair play.
8.3 Technical Errors
If a technical error occurs in any game, that round will be considered void and the staked amount will be refunded. hi877 will not be responsible for any estimated profits lost due to a technical failure.
8.4 Special Cricket Betting Rules
Special rules relating to cricket betting (including BPL, IPL, T20 World Cup, and ICC tournaments) are detailed in the cricket section of the platform. If a match is abandoned, interrupted, or settled using the Duckworth-Lewis method, bets will be settled according to the applicable rules.
Privacy and Data Protection
hi877 takes the protection of your personal information seriously. We use SSL encryption technology to keep all your data secure.
Details of how we collect, store, and use your information are set out in our Privacy Policy. By using the platform, you are also considered to have accepted our Privacy Policy.
hi877 never sells your personal information to third parties. However, necessary information may be shared with trusted partners for the purposes of meeting legal obligations, preventing fraud, and processing payments.
Limitation of Liability
10.1 Service Availability
hi877 always strives to provide uninterrupted service, but cannot guarantee against temporary disruptions due to maintenance, upgrades, or unforeseen technical issues. hi877 is not liable for such disruptions.
10.2 Limitation of Damages
To the maximum extent permitted by law, hi877 is not liable for indirect, incidental, or consequential damages, including loss of anticipated profits or business losses.
10.3 External Causes
hi877 will not bear any liability for service disruptions caused by natural disasters, cyberattacks, internet outages, or other uncontrollable circumstances. In such situations, hi877 will work to restore normal operations as quickly as possible.
Account Suspension and Closure
11.1 Closure at User's Request
If you wish to close your account at any time, you may send a request to [email protected]. You will be given the opportunity to withdraw your remaining balance before the account is closed.
11.2 Suspension or Closure by hi877
hi877 reserves the right to suspend or close an account without prior notice in the following circumstances:
- If any provision of these Terms is violated.
- If evidence of fraud or unethical activity is found.
- If there is suspicion of money laundering.
- If registration was completed with false or incomplete information.
- If directed by a court or government authority.
11.3 Suspension for Responsible Gaming
An account may be temporarily or permanently closed for self-exclusion at the user's own request or in accordance with responsible gaming policy. Visit our Responsible Gaming page for more details.
Changes to Terms and Dispute Resolution
12.1 Changes to Terms
hi877 reserves the right to change these Terms at any time. For significant changes, notice will be provided via the registered email address or on the platform. Continued use of the platform after changes will be taken as acceptance of the new Terms.
12.2 Dispute Resolution
For any dispute or complaint, please contact [email protected] first. Our support team is also available 24/7 via live chat in Bengali. We will make every effort to resolve complaints within a reasonable time after receipt.
12.3 Applicable Law
These terms and conditions and all services of hi877 are governed within the existing legal framework. In the event of any legal dispute, both parties will prioritize an amicable resolution.
Contact & Support
If you have any questions or concerns about these terms and conditions, please reach out to us through the following:
Contact Us
To learn about hi877's other policies, please visit our Privacy Policy, Responsible Gaming and FAQ pages.