Your Privacy Is Our Responsibility

hi877 Privacy Policy

The personal information of every player registered on the hi877 platform is stored with the highest level of security. In this policy we explain how your information is collected, used, and kept secure.

Last Updated: January 2026 | This policy applies to hi877.cam.
1

Introduction and Purpose of This Policy

hi877 (referred to below as "we", "us", or "the platform") operates a safe and reliable online casino and betting platform for players in Bangladesh. When you visit the hi877.cam website, open an account, or use any of our services, you voluntarily provide certain personal information. This privacy policy ("Policy") clearly describes what types of information we collect, how we use it, who we may share it with, and what steps we take to protect your information.

By using our services you consent to the terms described in this privacy policy. If you do not agree with any term, please stop using our platform and contact our support team.

What Information We Collect

hi877 collects information in two ways — directly from you and by analysing how you use the platform.

2.1

Information You Provide Directly

When you open an account or log in to hi877, we collect the following information:

  • Full name (in Bengali or English)
  • Date of birth (for age verification — for users aged 21 or older only)
  • Mobile number and email address
  • Payment method details (bKash, Nagad, Rocket, Upay account numbers)
  • National ID (NID) or passport details (for identity verification where applicable)
  • Address and country of residence
2.2

Automatically Collected Information

When you visit hi877.cam, our system automatically collects certain technical information, including:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and session duration
  • Information obtained from cookies and similar tracking technologies
  • Device type (mobile, tablet, desktop)
  • Referral source (which website or link you came from)
2.3

Transaction and Gaming Information

The following information is automatically recorded while you use our services:

  • Deposit and withdrawal amounts, dates, and methods
  • Betting history and gaming activity
  • Bonus claim and usage history
  • Account balance and transaction logs

How Your Information Is Used

hi877 uses your information only for specific and lawful purposes.

3

Purposes for Using Your Information

Identity verification and account management: We use your personal information to create, verify, and secure your account. Confirming the identity of every user is essential to the security of our platform.

Processing financial transactions: Relevant payment information is used to process deposits and withdrawals through bKash, Nagad, Rocket, and Upay.

Fraud prevention and security: Analysing data is essential to prevent unauthorised access, fraud, and money laundering.

Providing customer support: Your account history is needed to deliver effective support through 24/7 live chat and email.

Improving service quality: We analyse your usage patterns to continuously improve the platform experience.

Sending relevant notifications: To keep you informed of important account updates, promotional offers, and responsible gaming information.

Meeting legal obligations: Information is retained and used where necessary to comply with applicable laws and regulations.

Cookies and Tracking Technologies

The hi877.cam website uses cookies to improve your experience.

4.1

What Cookies Are and Why We Use Them

Cookies are small text files stored in your browser or on your device. hi877 uses cookies for the following reasons:

  • Essential cookies: To keep your session active and maintain your logged-in state.
  • Functionality cookies: To remember your preferences (language, layout).
  • Analytics cookies: To understand website traffic and usage patterns, which helps improve service quality.
  • Security cookies: For fraud detection and account protection.
4.2

Managing Cookies

You can control or reject cookies by changing your browser settings. Please be aware that disabling certain essential cookies may prevent some features of hi877.cam from working correctly and may cause login issues.

Sharing Information with Third Parties

hi877 never sells your personal information. However, limited information may be shared in specific circumstances.

5.1

Payment Service Providers

To process deposits and withdrawals we share the necessary transaction-related information with bKash, Nagad, Rocket, and Upay. This information is used solely for the purpose of completing the relevant transaction.

5.2

Technology and Service Partners

Certain technology partners (such as server hosting providers and game software providers) may access limited information to operate our platform. Our agreements with these partners include strict confidentiality provisions, and they may not use the information for any unauthorised purpose.

5.3

Legal Authorities

We may be required to disclose information in response to legal obligations, court orders, or valid requests from government authorities. In such circumstances we will provide only the information required within the limits of the legal requirement.

5.4

Business Transfers

If hi877's business or assets are transferred to another entity, user information may form part of that transfer. In such a case the new entity will be bound to comply with the terms of this privacy policy.

Data Security Measures

hi877 uses industry-standard security technology to keep your data secure.

6.1

SSL Encryption

All data transmission on the hi877.cam website is protected through SSL/TLS encryption. Any information exchanged between your browser and our servers remains encrypted, making it impossible for third parties to read.

6.2

Secure Data Storage

Your personal and financial information is stored on secure, encrypted servers. Passwords are kept in hashed form and cannot be read directly by any member of staff.

6.3

Access Controls

Only authorised staff may access user information, and only when required for a specific task. All access is logged and reviewed regularly.

6.4

Regular Security Reviews

The security of our systems is tested and evaluated on a regular basis. Potential vulnerabilities are identified and resolved quickly.

Your Rights

Every registered user of hi877 has specific rights regarding their personal information.

7

Your Rights Regarding Your Information

Right to access: You may request at any time to know what information we hold about you.

Right to correction: You have the right to request correction of any inaccuracies in your information.

Right to deletion: In certain circumstances you may request that your information be deleted. However, this right may be limited in the case of active accounts, ongoing transactions, or legal obligations.

Right to object to processing: You have the right to object to the use of your information for marketing purposes and to have that use stopped.

Right to data portability: You have the right to receive your own information in a structured, easily readable format.

To exercise any of the rights above, please contact our support team. We will process your request within a reasonable time.

Data Retention Period

How long hi877 retains your information depends on the type of information and legal requirements.

8

Retention Policy

We retain all necessary information for as long as your account is active. Even after an account is closed or becomes inactive, certain information may be kept for a defined period for the following reasons:

  • Financial transaction records are retained for the period required by legal obligations.
  • Certain information may be kept for an extended period for fraud prevention and security purposes.
  • Information relevant to ongoing disputes or claims is retained.
  • Information that is no longer needed is securely deleted once legal obligations have ended.

Protection of Minors

hi877 strictly prevents minors from participating.

9

Age Restriction

hi877's services are for users aged 21 or older only. We do not intentionally collect information from minors. If we receive information indicating that a user is under 21, we will immediately close their account and delete the stored information.

If a parent or guardian believes their child has opened an account on hi877, please contact us directly. We will act quickly.

Policy Changes and Contact

We will notify you if our privacy policy changes.

10.1

Notice of Policy Changes

hi877 reserves the right to update this privacy policy when necessary. If any significant change is made, we will send a notification to your registered email address and announce it clearly on the website. The updated policy will take effect from the date it is published, and the "Last Updated" date at the top of the page will be updated automatically.

Privacy Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team:

24/7 Live Chat — get instant support in Bengali through the hi877.cam website.

Email: [email protected]

Our support team is available seven days a week, 24 hours a day. Privacy-related complaints are handled with the highest priority.

10.2

Related Policies

Read the pages below to get a full understanding of our policies: